# FAQs

Below you'll find answers to the general questions which you might have regarding Altius Sports.

Common questions about ALTIUS SPORTS and artificial grass

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### General

Altius Sports based headquartered out of Kolkata with sales offices in New Delhi, Mumbai and Bengaluru.

TigerTurf is one of the leading manufacturers of artificial grass, based out of Auckland, New Zealand and having manufacturing units/offices in New Zealand, Australia, Singapore, Malaysia, United Kingdom & the United States of America., They are wholly owned by TenCate, the worlds largest yarn manufacturer and Altius Sports is their exclusive partner for India, Nepal, Bhutan, Bangladesh, Sri Lanka & Maldives.

TigerTurfs synthetic grass is made from either polypropylene or polyethylene yarn depending on its end-use. These materials are highly durable and U.V stabilised, sourced from TenCate Grass, the worlds leading yarn manufacturer and also the owner of TigerTurf. The yarn is usually tufted into a polypropylene backing cloth and rubber/latex backed, using a special methodology, for maximum turf retention.

TigerTurf commenced operations with primary manufacturing out of Auckland, New Zealand the birthplace of TigerTurf.TigerTurf is also manufactured in the United States of America, United Kingdom & Malaysia. The yarn, however, is manufactured in the United States of America, Holland or United Arab Emirates.

We offer a wide range of sports and landscape systems for all levels of play and suitable for every environment as per clients requirement and budget. The cost also depends on a range of variables such as the type of surface, layout, base preparation, existing ground condition, rainfall, access to sites, end-use and also intensity of use. We have an in-house team of engineers who will help you with your design, complete scope of work and all as per your budget. Our team is geared to do your project on a complete turnkey basis, and, where required, also provide supervision, in case you want to build the base yourself.Not only that, but we also provide maintenance packages for your sports surfaces. .

Each and every product provided by Altius Sports comes with a manufacturing warranty that is highest in its field of work. The life expectancy of a surface depends upon usage, number of hours of continuous play, size of field, sport being played, maintenance, and a host of other factors. Needless to say, all our products have the highest in category warranty.

You can do pretty much whatever you want with your surfaces depending on the size and in-fill factor - weve even had people cover their cars with it! However, rolling up and storing your surface is advisable when you are looking at golf mats and the likes thereof for then they will be easy to wind/roll and not heavy. Further, these are loose laid so the question of installation does not arise.

There have been a lot of recent claims regarding the safety, health and environmental issues associated with synthetic flooring which mostly concerns the raw materials used to make the product. It will be right to conclude that synthetic surfaces from Altius Sports are safe and do not have a negative impact on people or the environment.

We do not recommend driving vehicles on the synthetic surfaces but if you must, in case of emergency, then we suggest driving slowly and in straight lines without turning. In case you do turn, please have the radius very gradual as you do not want to tear the grass. Vehicles can be parked upon the artificial turf too, but please be careful of oil spills and other harmful stains .

There are many reasons, but the main ones are that users are more active and participate more on synthetic pitches as they are more inviting. Further, the consistency of play, ball bounce and ball roll is another important factor and not to mention that these are all-weather surfaces, letting players reach their full potential always. Multiple sports can be played on the same surface, thus maximising available capacity and remaining affordable at the same time.

Altius Sports provides maintenance guidelines for all playing surfaces. You should ask for a maintenance guide once your pitch is completed. Regular cleaning and level of maintenance and type of maintenance will vary depending on the trees around your surroundings for you may be required to blow off fallen leaves or, at times, spray for mould/moss in shaded areas, especially post the rainy season. However, all this depends upon the type of surface and the sport but largely, maintenance required is purely preventive or low. If youre still unsure, get in touch and one of our team will be happy to help. Do also enquire about our various maintenance programmes and this can be tailored to your need. .

Altius Sports has a maintenance division that undertakes regular maintenance of various sports surfaces for its customers. We will assess your courts/play area and provide you with a quote for maintenance or you can also sign up for our maintenance programme, choosing the one best suited for your requirement.

Yes, we take pride in delivering quality systems and stand firmly behind them. Although the duration of warranties of our various productises dependent upon the sport and type of surface, it covers manufacturing workmanship, fit for purpose, UV degradation and significant fading.

Our different surfaces require different footwear to ensure your pitch lasts as long as possible. If youre unsure, click a picture of your boots and send it to us and well let you know if theyre suitable for the given surface. We do have our patented XP products that are footwear friendly, so this is another advantage of going with TigerTurf.

For gym sled tracks, we would recommend a product made with a texturized, monofilament yarn like Advantage, Evo Pro or Trophy. You can additionally use a shock pad to engineer an even more relaxed experience.

Tennis, Netball, Hockey, Football, Athletics, Basketball and Cricket can all be played on a multi surface as well as general PE and most other games and recreational activities. And with a variety of colours to choose from, you can ensure that the athlete is always sure of the playing area as well as the line-marking (tufted into the product). More dedicated surfaces can be installed to cater specifically to Football, Hockey, Rugby and Cricket. .

Absolutely, our surfaces can be installed directly onto a concrete pad with little, if any, base preparation. In fact, it is the best performing base for our surfaces. We have several turfs that make excellent Multi-Sport surfaces for Tennis and Hockey but also Netball & Football .

If you experience field closures, flooding, constant rescheduling of activities, lack of space, lack of use, high maintenance costs, or any other issues with your natural grass pitches, then synthetic turf will probably be a better solution and provide a positive outcome. Our advanced turf technology is designed to replicate the best natural grass fields. TigerTurf systems offer unrivalled playability, durability, and performance all year round. With a TigerTurf pitch, you can play better for longer..

Yes, TigerTurf has specially designed drainage holes placed consistently throughout the turf and in the case of all other surfaces water sheds quickly along the slope of the base and does not pool on the surface. Sub bases for sporting surfaces are designed to provide superior drainage properties as well. Recommended specifications are available at Altius Sports to help ensure the correct and complete system. .

Most surfaces have a range of different colours depending on the type of surface you require. Options include olive green, forest green, light blue, dark blue, brick, red, yellow, purple, wooden finish, etc. This range of colours is based on our most requested and most popular.

The line-markings that mark out the various sports are tufted into the surface during manufacturing where possible. Otherwise, they are usually cut and glued during the installation process.

The turf is loose laid over the asphalt and glued at the seams, using a special seaming tape and 2 part glue and it could be directly glued to the surface around the perimeter. The turf is then generally in filled with sand and/or granular infill, if required, depending upon the product, to provide both stabilizing and performance support to the grass fibres.

Costs of supply and installation depend on a number of different variables such as the type of grass, base preparation required, shape and size of the area, access, etc. Altius Sports provides quotes for installations tailored to your budget.

Artificial grass is not maintenance-free but requires less maintenance than a natural lawn according to its usage.

Our installation team will guide you through the maintenance process after installation is complete so that it can be demonstrated if required.

We do not recommend hoovering your TigerTurf lawn as it will remove the sand infill, causing your lawn to go flat. Use a brush or a rake to remove any leaves or debris.

Yes, our grass is made from the highest quality yarns which have non-toxic properties. All coatings, backings, glue, infill etc. that we use in the production and installation process is tested non-toxic and they are certified Safe as a Toy.

All of our landscape grass is suitable for dogs. You can read more about this in our Pets Blog and download our guide on making the best of your artificial lawn if you have pets. (please provide link here).

TigerTurf artificial grass is manufactured in state of the art facilities in New Zealand, United Kingdom & the United States of America, to name but a few. Our products are engineered to withstand the regions unique climatic conditions and they use only high-quality TenCate Grass yarn. We invest heavily in research and development to provide the latest innovations in artificial grass that your investment stands the test of time.

Although any of our landscape products are suitable for children to play on, you may want to opt for something slightly more durable and install a specialised multi-sport area where the family can play a range of different sports also. Some of yarn come with an unmatched 24 x 7 yarn durability warranty and are footwear friendly too that means play 24 hours a day, daily and you need not wear shoes with studs.

Yes, TigerTurf landscape grass looks perfect poolside and is high in demand as they create a green area around the water body and are durable and aesthetically pleasing at the same time. In fact, the best complement to your pool is TigerTurf.

Once the grass had been installed, it should then be in-filled with the correct specification and quantity of sand/sbr where required and this depends upon the turf system that is being used and also the application of the same. Some of our products that are non-infill systems are ideal as they have very little load and, despite being non-fill, they are extremely durable and versatile and gives years and years of unadulterated sporting pleasure. Coming back to infill, the same is important because it provides weight to the carpet and helps provide support to the grass fibres thereby improving performance in wear and adding visual appearance to the lawn by keeping the fibres erect. Sand also acts as a fire inhibitor and this is another plus!

The synthetic grass must be laid on a suitable base. This can be crushed rock, asphalt, concrete (porous or non-porous)or timber. The base should be constructed and prepared to ensure the grass is laid flat and looks natural and real.

Download our handy installation guide, or watch our step by step installation guide on YouTube. Better still, our specialists do this for you for our team of installers has been trained exclusively to provide you with this service.

No, our landscape grass comes with a ten-year UV guarantee and even our other turf products, regardless of the colour, come with a standard 7-year UV warranty. We use a proven, technologically advanced, UV coating to ensure each blade of grass retains its colour, and that this coating remains true regardless of the climate and is not affected by use.

" The turf installed by Altius Sports provides a truly world-class surface for various sports ranging from football, badminton, volleyball, cricket, athletics to kabaddi and kho kho. It serves as a giant water harvesting plant, doing great service to the community by replenishing the water table season by season. Goes without saying that it has transformed our ever balding and difficult to maintain green patch into a delightfully inviting, dust free zone that everyone rushes to given any free moment. "

Meenakshi Sahni

Principal - Modern School Vasant Vihar

" We have no doubt that their work has contributed very positively to the vision that we are at the DSK Dream City Pune have for the future of developments of sports in India. "

Brig S.K.Sharma

Director & CEO - DSK Dream City

" Altius Sports has been more than a business partner for Paro Football Club. We are deeply thankful to them for fully committing their time and resources to complete our project on time and in budget. Moreover, they have helped the club further by sponsoring the kit used by the club players. I wish them all the best in their future endeavors and have every confidence that they will keep growing because of their dedication to customer service, their willingness to go the extra mile and for always prioritizing customer satisfaction over their bottom line. "

Karma Jigme

President - Paro Football Club, Bhutan

" Congratulations to Altius Sports on completing 10 successful years! Their TigerTurf, installed at our Naval Tata Hockey Academy, Jamshedpur,is really helping our players to improve their technique and playing skills. The turf is fast and pushes the players to learn to play a fast game. Another important thing is that the pitch holds water very long, helping us conserve water and contribute our bit to the environment.Having got our FIH Global certificate renewed till 2021 recently, we are happy with the quality of the pitch and hope to continue our successful association with Altius Sports in the coming years. "

Neelam Babardesai

Head of Sports - Tata Trusts

"The American International School Dhaka contracted Altius Sports to do our renovation project on our soccer field. The timeline for completion was followed very closely and final deadlines were met. The school is very happy with the work Altius Sports did and everyone enjoys the field. The new turf meets our standards and the drainage system works much better than our previous field. We had huge storms with a great deal of rain over a 2 day period and the drainage worked beautifully as the rain water was absorbed without puddles on the field."

Steve Herrera

Superintendent - American International School Dhaka, Bangladesh

"Lincoln Schools partnership with Altius Sports has helped change the face of our campus and given our students opportunities to participate in a wealth of sports and activities on our multi-sport surfaces. Our all-weather turf football field was installed in 2016 and performs as well as it did on day one. Additionally, our multi-sport outdoor court helps students perform in sports like tennis, basketball, futsal and volleyball. In sum, the facilities have given us the freedom, flexibility and tools to help develop our students skills in a safe and highperforming environment."

Luke Davis

Director of Advancement - Athletics & Aquatics, Lincoln School, Nepal

"Altius Sports had installed TigerTurf at Jio World Garden in the year 2014 -15, which is one of the largest installations of its kind. The quality of the turf is excellent and we have hosted a lot of different types of events some even involving movement of cranes (with due protection) on the turf. The quality and workmanship of installation is excellent. We wish Altius Sports the very best"

Rajmal Nahar

Senior Executive Vice President - Reliance Industries Limited

" I would like to place on record our appreciation for the sports surfacing provided by Altius Sports for the basketball, tennis and multi courts in the campus which has ensured enthusiastic participation by the students and a good sporting atmosphere. On completion of 15 successful years by Altius Sports, we wish them great success in future endeavours and are very pleased to have been a part of their journey. "

Alok Chandra

Chief Administrative Officer - IIM Calcutta

" At the American International School Chennai (AISC), we see learning spaces as the third teacher. Since 2012, Altius Sports has been our mission-aligned partner on the re-design and renovation of gymnasiums, playgrounds, a running track, soccer pitches, turf tennis courts, and the list goes on. At AISC, we prepare students for the future and Altius Sports has helped us make that possible. "

Andrew A. Hoover

Head of School - American International School Chennai

## Testimonials

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